Frequently Asked Questions (FAQs)
Welcome to the OneFunda Help Center. We understand that when it comes to online surveys and earning money online, you may have questions. This detailed FAQ page is designed to address all your concerns and help you navigate our platform with confidence.

OneFunda.com is an online survey platform that allows users to earn money by participating in surveys. These surveys are designed by companies and market researchers who want to understand consumer behavior, preferences, and opinions. Your honest answers help them improve their products and services. In return, we reward you with real money or other forms of compensation.
Yes, OneFunda is completely free. We never charge our users to sign up or to take surveys. You earn money, not spend it. Be cautious of any site that asks for upfront paymentsâgenuine survey websites like ours never do.
Anyone who is 18 years or older and has an active email address can join OneFunda. You should also have internet access and a smartphone, tablet, or computer. We currently focus on users in India, but weâre constantly expanding.
Itâs simple. Visit OneFunda.com and click on the âSign Upâ button. Youâll be asked to enter a few basic details like your name, email, date of birth, and preferred language. Youâll also need to verify your email to complete registration. It takes less than a minute.
Once your account is created:
Complete your profile. This helps match you with the right surveys.
Visit your dashboard daily.
Accept and complete available surveys.
Earn money for each successful completion.
The more active and honest you are, the more earning opportunities youâll receive.
You can expect surveys related to:
Consumer products (FMCG, electronics, skincare)
Services (banking, telecom, apps)
Lifestyle habits (fitness, travel, entertainment)
Social and political opinions
Brand preferences
Advertising feedback
App or website testing
Some surveys may even involve watching a short video or trying a new app.
Most surveys take 5 to 20 minutes to complete. Shorter surveys can take as little as 2 minutes. The length and complexity determine the payout amount.
Earnings can vary. Typically, you can earn anywhere from âč10 to âč300 per survey, depending on its length and the company offering it. Some special surveys or tasks may pay even more.
We offer multiple payment options:
Bank transfer
UPI (Google Pay, PhonePe, Paytm, etc.)
Paytm Wallet
Gift cards (Amazon, Flipkart, etc.)
Once you reach the minimum withdrawal threshold (usually âč100), you can request a payout. Payments are generally processed within 2â3 business days.
Yes. You must have at least âč100 in confirmed earnings in your account to request a payout.
Surveys often target specific groups based on age, gender, location, profession, or lifestyle habits. If your profile doesn’t match, you may be disqualified early in the survey. This is not personalâitâs part of the filtering process.
No, disqualified surveys cannot be retaken. However, keep checking your dashboard for new opportunities that better match your profile.
A complete profile means better survey matches. It includes:
Demographics (age, gender, education, location)
Occupation
Hobbies and interests
Lifestyle details
This data helps companies send you relevant surveys and increases your approval and earning chances.
No. Multiple accounts are strictly prohibited. If we detect duplicate or fake accounts, we will suspend or ban all associated profiles. One person = one account.
Here are some tips:
Log in daily to check new surveys.
Complete your profile 100%.
Enable email or push notifications for new surveys.
Refer friends through your referral link.
Be honest and consistent with your answers.
Donât rushâread questions carefully.
Yes. Your data is private and secure. We do not sell or share your personal information with third parties. Data shared with clients is anonymized and used for research purposes only. Please read our Privacy Policy for full details.
If youâre facing trouble logging in, completing surveys, or requesting payment, contact our support team at [email protected] or through the live chat on the website. We respond within 24 hours, usually sooner.
Occasionally, it may take a few hours or even up to 48 hours for your survey to be approved and credited. If you still havenât received credit after that, contact our support with:
Survey ID or title
Time and date of completion
Screenshot (if available)
Weâll investigate and resolve the issue quickly.
No, OneFunda works on any browserâmobile or desktop. However, we are working on launching a dedicated mobile app for Android and iOS users soon to make access even easier.
Yes! We have a referral program. Youâll find a referral link in your dashboard. Share it with friends and family. Youâll earn a bonus every time someone signs up using your link and starts completing surveys.
Most surveys are available in English, but we are gradually including Hindi and regional languages like Tamil, Telugu, and Marathi to improve accessibility for users across India.
No. Using a VPN or changing your deviceâs location to access restricted surveys is a violation of our terms. This can result in immediate suspension and loss of earnings.
Most surveys must be completed in one go. If you exit or reload the page, your responses may be lost. We recommend setting aside a few minutes of uninterrupted time before starting.
Quality checks are mechanisms used to ensure that answers are genuine. For example:
Attention check questions
Repeating the same question in different ways
Speed checks (completing too quickly)
Failing too many checks can affect your credibility and disqualify you from future surveys.
Yes! OneFunda is open to all Indian users, whether you live in a metro city or a small village. As long as you have a phone and internet access, you can participate and earn.
Yes. Surveys are available 24/7. However, popular ones can fill up quickly, so itâs best to check your dashboard regularly.
Inactive accounts (over 60 days) may stop receiving new survey invitations. If your account remains inactive for over 6 months, it may be deactivated, and pending balances may be lost.
It depends on your total annual income. For most users, small amounts earned from surveys are not taxable. However, if your cumulative earnings cross the government-specified threshold, you should declare it. Always consult a tax advisor for up-to-date advice.
Yes. You can contact our support team or go to your profile settings and request account deletion. Once deleted, all data and pending balances will be removed and cannot be recovered.
Weâd love to hear from you! Email us at [email protected] or use the feedback option on your dashboard.
If your question isnât listed here, feel free to reach out. Our friendly support team is available to help you make the most of your OneFunda experience.
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